Select Home Warranty Air Conditioner Warranty Reviews

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I was having a/c problems, I called SHW for a tech.to come out, got a service number. AC company #1 came out and said my 24 year old a/c unit was leaking freon. They did a cleaning and told me a new system would be about $7000. They told me SHW does not pay them enough to bother with replacing the unit, but I could pay for it out of my pocket. I called SHW to discuss this with them, SHW does not cover freon, and I see that on the contract so No...
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1.0
I liked
  • That i never have to deal with them again
I didn't like
  • Do not repair items and provide horrible customer service
  • Run around
  • Everything rude rude rude
#922328
Please do not purchase a warranty from Select if you value your time or money.This company has no respect for its customers or their needs. My husband I purchased a policy in April and file our first claim in August. Our claim was an HVAC clai during the week where temps were a whopping 100 degrees for a few days. My husband called and filed a claim, however after no response, I went online and filed another claim.The claim my husband files...
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- I called them because one of our AC units was leaking into the bathroom below it. - The technician that they put me in contact with never called me and when I called them it always went directly to their voicemail (cell phone) - They allowed me to have another contractor come look at it who found that they coil was rusty and that there was a small freon leak. - They denied the claim based on the presence of rust and a freon leak. - The machine...
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1.0
I liked
  • Not at all they are fraud
  • That i never have to deal with them again
I didn't like
  • Very dishonest
  • Will not repair items
#890758