
Select Home Warranty
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Verified ReviewerReally really bad experience
I cannot express how disappointed I am with Select Home Warranty. From start to finish, my experience has been nothing short of a nightmare. Heres why:
Poor Customer Service: Every time I called, I was put on hold for what felt like an eternity. When I finally got through, the representatives were rude, unhelpful, and seemed completely uninterested in resolving my issues.
Denied Claims for No Reason: When my HVAC system broke down, I filed a claim, only to have it denied for "pre-existing conditions." Funny how they were happy to take my money but refused to honor their coverage when I needed it most.
Delays and Excuses: Even when they did approve a claim, it took weeks for a technician to show up. Meanwhile, I was left without essential home systems, and their customer service had nothing but excuses.
Hidden Fees: I was shocked to find out that I had to pay a "service fee" every time a technician came out, even though I was under the impression this was covered by my plan. This company nickel-and-dimes you at every turn.
Unreliable Contractors: The technicians they sent were unprofessional, late, and did subpar work. One even tried to upsell me on repairs that werent covered, which felt like a scam.
Cancellation Hassle: When I finally decided to cancel my policy, they made it nearly impossible. I had to jump through hoops, and they still tried to charge me for months after I canceled.
User's recommendation: Save yourself the headache and avoid Select Home Warranty at all costs. There are far better companies out there that actually care about their customers and honor their commitments. This company is a complete waste of time and money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
We have had two unauthorized technicians show up at our property. We called you on 12/30 when an unauthorized technician showed up at 7:30pm.
Today we had another unauthorized technician show up. Someone in your company is leaking our information.
Today Eleanor said no technician has been assigned to us which I knew because of the email I received from you in the AM. She finally said just call the police. It not on our end.
Its on your end as how did they get my information and address and phone number. I have asked to speak to a supervisor several times, I have yet spoken to one.
Preferred solution: Better communication with whoever is coming out. Emails, picture of technician.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOnline payment
Once I called customer service; I was able t make my payment without any problems! Very helpful customer service agent. I appreciate that he did not push the ADP upsale!
Preferred solution: Just m make a p payment
User's recommendation: Definitely give this company a try.
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