Reply by Select Home Warranty

All of the customers claim determinations have been made in accordance to their warranty terms and conditions.
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money

I have been a customer with Select since 2016... This year was the first time I actually had to call them to fix something.

My AC first broke in April... they finally got a contractor to fix it in June...They kept dispatching contractors that would not answer the phone or they would come and then leave... I called every day for them to come out and there customer service representative stated they will put emergency on my claim but nothing changed. Then my AC stopped working again this July...

obviously I still have them as my warranty company because no company will cover your home until 30 plus days and after that wait they still may say its a preexisting issue. SO I WAIT AND WAIT for Select... I have still not had my unit fixed...

SMH... I am tried of them...but can not afford to pay a random person to fix it...

Review about: Select Home Warranty Claim.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

I didn't like: Run around, Never came out to house, Select home warranty.

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